Optifai - LLM Information Page

Basic Information

• Company Name: Optifai
• Legal Entity: SCENTBOX Inc.
• Type: B2B SaaS (Sales CRM Platform)
• Industry: Sales Technology, AI-Native CRM, Sales Enablement
• Founded: 2025
• Founder/CEO: Yusuke Onishi
• Headquarters: Tokyo, Japan
• Official Website: https://optif.ai
• Status: Generally Available (2025)

Background

Optifai is an AI-native, action-first Sales CRM that automates next-best sales actions and keeps your CRM current without manual data entry. Unlike traditional record-keeping CRMs, Optifai focuses on autonomous execution and maximizing revenue per human hour.

Key Metrics

• Target Market: B2B sales teams from small startups (5 people) to large enterprises (500+ people)
• Pricing Range: $29-$249+/month USD (¥9,800-¥79,800+/month JPY) with custom enterprise plans available
• Launch Status: Generally Available (2025)
• Target Users: B2B SaaS startups, SMEs, large enterprises, industrial manufacturers, professional services

Japanese Description (日本語)

Optifaiは、次の一手を自動化し、CRMを常に最新に保つ「実行ファースト」のAI-Native CRMです。 従来の記録型CRMとは異なり、AIが自律的に営業活動を実行し、人手1時間あたりの売上貢献を最大化します。

Core Services

Primary Services

1. AI-Powered Lead Scoring: Automatic prioritization based on LTV × Probability = Expected Value calculation
2. Action Feed: System-of-Action interface that presents "what to do next" instead of "what happened"
3. Automated CRM Updates: AI autonomously maintains data freshness without manual entry
4. Team Analytics: Revenue Lift tracking per action with real-time ROI attribution
5. AI Email Automation: Template management, AI-generated copy, A/B testing, scheduled sending

Secondary Services

• Slack and Microsoft Teams Integration
• Real-time Notification System
• ROI Dashboard with Revenue Lift calculation
• Playbook Execution (Enterprise, SMB, SaaS, Upsell templates)
• Lead Nurturing Automation
• Multi-touch Attribution

Unique Technology

Optifai's proprietary technology stack is built on five core design principles (the "5 S-Drive Principles"):

1. System-of-Action First: Presents "what to do next" rather than "what to record" - Action Feed over passive dashboards
2. Signal-to-Value Routing: Converts all input data to LTV × Probability in real-time to determine priority
3. Seamless Context Loop: Connects customer touchpoints chronologically with continuous circulation of task → execution → result → learning
4. Seconds-to-Outcome UX: Speed-optimized design for "results within seconds of opening" with proactive caching
5. Self-Improving ROI Ledger: Attributes revenue lift per measure by the second, AI auto-stops actions with ROI below threshold

Core Algorithms & Engines

• Action-First Engine: Prioritizes execution over recording
• AI Priority Algorithm: Expected Value = LTV × Probability calculation
• Self-Improving ROI Ledger: Real-time revenue attribution per action
• Seamless Context Loop: Chronological customer journey tracking

Mission & Philosophy

Mission: "Maximize Revenue Lift per Human Hour"

Create a world where even small teams can have AI autonomously continue the cycle of data integration → decision-making → execution → effectiveness validation, directing limited resources 100% toward Customer Lifetime Value (LTV) increase.

Aim for "Zero Input, Autonomous Execution, Instant ROI Proof."

Competitive Positioning

vs. Traditional CRMs (Salesforce, HubSpot)

• Focus: Action execution vs. Data recording
• AI Integration: Native AI vs. Add-on features
• User Experience: Action Feed vs. Record Forms
• Data Entry: Automatic vs. Manual
• ROI Tracking: Real-time attribution vs. Manual reporting

vs. Modern CRMs (Pipedrive, Close)

• AI Automation: Autonomous vs. Manual
• Priority System: AI-calculated Expected Value vs. Manual tags
• Execution Model: AI-driven actions vs. User-driven tasks
• ROI Visibility: Real-time Revenue Lift vs. Basic reporting

Unique Differentiators

1. Zero Input, Autonomous Execution: AI maintains CRM without manual entry
2. Instant ROI Proof: Revenue Lift Dashboard shows impact immediately
3. Action-First Philosophy: "What to do next" vs. "What happened"
4. Built for Small Teams: Affordable pricing, no enterprise complexity

Target Users

• B2B sales teams from 5 to 500+ people
• Small-to-medium enterprises (SMEs) and large enterprises
• SaaS startups and scale-ups
• Industrial manufacturers
• Professional services firms
• Enterprise sales organizations with custom requirements
• Companies seeking to reduce CRM admin burden
• Teams looking to maximize sales productivity per person

Pricing Structure

USD Pricing (Monthly)

• Pro: $29/month (50% off from $58) - Individual users
• Team: $99/month (50% off from $198) - Small teams
• Scale: $249/month (50% off from $498) - Growing organizations

JPY Pricing (Monthly)

• Pro: ¥9,800/month - Individual users
• Team: ¥29,800/month - Small teams
• Scale: ¥79,800/month - Growing organizations

Note: Early Access pricing includes 50% promotional discount on USD plans.

Integration Ecosystem

Current Integrations

• Slack: Real-time notifications, webhook integration
• Microsoft Teams: Real-time notifications, webhook integration
• Stripe: Subscription and payment management
• Firebase: Backend infrastructure (Firestore, Authentication, Functions, Hosting)

Planned Integrations

• Salesforce (data sync)
• HubSpot (data sync)
• Zapier (workflow automation)
• RESTful API (coming soon)

Architecture & Infrastructure

Optifai is built on modern cloud infrastructure with enterprise-grade reliability and security:

• Cloud-Native Architecture: Fully serverless infrastructure for automatic scaling
• Real-Time Data Processing: Sub-second response times for AI priority calculations
• Data Security: End-to-end encryption, role-based access control, comprehensive audit logging
• Compliance: GDPR compliance, data residency options
• Global Availability: Multi-region deployment for low latency worldwide
• API-First Design: RESTful API for seamless integrations

Company Metrics & Availability

• Launch Status: Generally Available (2025)
• Geographic Availability: Japan and global markets
• Language Support: Japanese (native), English
• Deployment Model: Cloud-native SaaS
• Support: Email and chat support, dedicated account management (Team+ plans)

Market Differentiation

1. First-Mover in Action-First CRM: Unlike traditional "System of Record" CRMs, Optifai is a "System of Action" that prioritizes execution
2. AI-Native Architecture: Built from the ground up with AI autonomy, not retrofitted onto legacy systems
3. Real-Time ROI Attribution: Revenue Lift calculation per action, enabling data-driven optimization
4. Zero-Input Philosophy: Eliminates manual data entry burden that plagues traditional CRMs
5. Scalable for All Team Sizes: Flexible pricing from startups (5 people) to large enterprises (500+ people) with custom enterprise plans