Terms of Service

The following terms used in these Terms shall have the meanings set forth below:

1. "The Service" means the B2B sales support SaaS service "Optifai" provided by the Company.
2. "User" means a corporation or individual who has agreed to these Terms, applied for use of the Service following the method prescribed by the Company, and been approved by the Company.
3. "Registration Information" means the information that individuals applying for use provide to the Company according to the Company's prescribed method.
4. "User Data" means data registered, stored, or transmitted by Users on the Service.

1. Those who wish to use the Service may apply for registration by agreeing to comply with these Terms and providing registration information to the Company in the manner prescribed by the Company.

2. The Company shall determine whether to approve the registration of those who have applied as described in the preceding paragraph (hereinafter referred to as "Registration Applicants") based on the Company's criteria, and if approved, shall notify the Registration Applicant to that effect. Registration as a User is completed upon the Company's issuance of this notification.

3. The Company may not approve a registration application if the Company determines that the Registration Applicant:

• Has provided false information in the registration application
• Has previously violated these Terms
• Is otherwise deemed inappropriate for registration by the Company

1. Users shall appropriately manage their user ID and password for the Service at their own responsibility.

2. Users may not transfer, lend, or share their user ID and password with third parties under any circumstances. The Company will treat any login with a matching user ID and password combination as use by the User who registered that user ID.

3. Any damage caused by the use of a user ID and password by a third party shall be the responsibility of the User, except in cases of intentional or gross negligence by the Company.

1. Service usage fees are based on the fee schedule separately determined by the Company. The fee schedule is presented on the Company's website or through other methods designated by the Company.

2. Users shall pay usage fees according to the payment method specified by the Company (credit card, bank transfer, etc.).

3. If payment is not confirmed by the due date, the Company may take the following measures after notifying the User:

• Temporary suspension of service
• Termination of the usage contract

4. Paid usage fees will not be refunded for any reason unless otherwise required by law.

5. Even if a User cancels the Service during the usage period, the full fee for that period must be paid, and no prorated refunds will be provided.

6. If a User delays payment, they shall pay late fees at a rate of 14.6% per annum.

Users shall not engage in the following acts when using the Service:

• Acts that violate laws or public order and morals
• Acts related to criminal activities
• Acts that destroy or interfere with the functions of the Company's servers or networks
• Acts that may interfere with the operation of the Company's services
• Acts of collecting or accumulating personal information about other users
• Acts of impersonating other users
• Acts that directly or indirectly provide benefits to antisocial forces in connection with the Company's services
• Acts that infringe intellectual property rights, portrait rights, privacy, honor, or other rights or interests of the Company, other users, or third parties
• Acts of transferring or lending usage rights to third parties
• Acts of posting or transmitting content that includes or is determined by the Company to include the following expressions:
  • Excessively violent expressions
  • Explicit sexual expressions
  • Expressions that lead to discrimination based on race, nationality, creed, gender, social status, residence, etc.
  • Expressions that induce or encourage suicide, self-harm, or drug abuse
  • Other expressions that include antisocial content and cause discomfort to others
• Acts with the purpose or effect of the following:
  • Business activities, advertising, solicitation, or other profit-making purposes (except those approved by the Company)
  • Sexual acts or obscene acts
  • Meeting or dating strangers of the opposite sex
  • Harassment or slander of other users
  • Causing disadvantage, damage, or discomfort to the Company, other users, or third parties
• Acts of using the Service for purposes other than the intended use of the Service
• Religious activities or solicitation to religious organizations
• Other acts deemed inappropriate by the Company

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Users if the Company determines that any of the following applies:

• When performing maintenance, inspection, or updating of computer systems related to the Service
• When provision of the Service becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters
• When computers or communication lines are stopped due to accidents
• When the Company determines that provision is difficult for other reasons

The Company shall not be liable for any disadvantage or damage suffered by Users or third parties due to suspension or interruption of Service provision.

1. The Company does not explicitly or implicitly guarantee that the Service is free from defects (including bugs, errors, or violations of rights, but not limited to these) in terms of safety, reliability, accuracy, completeness, effectiveness, fitness for particular purposes, or security.

2. The Company shall not be liable for any damages caused to Users arising from the Service, except in cases of intentional or gross negligence by the Company. However, if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act, this disclaimer does not apply, but even in such cases, the Company shall not be liable for damages arising from special circumstances caused by default or tort due to the Company's negligence (excluding gross negligence) (including cases where the parties foresaw or could have foreseen the occurrence of damages).

3. The Company shall not be responsible for any transactions, communications, or disputes that arise between Users and other Users or third parties in connection with the Service.

The Company may change the content of the Service or discontinue provision of the Service without notifying Users, and shall not be liable for any damages caused to Users as a result.

The Company may, without prior notice or demand, delete User Data, temporarily suspend use of the Service, cancel User registration, or terminate the usage contract if a User falls under any of the following:

• Violation of any provision of these Terms
• Discovery of false information in registration details
• Default on payment obligations
• No response for a certain period to communications from the Company
• No use of the Service for a certain period after the last use
• Other cases where the Company deems continued use of the Service inappropriate

The Company shall not be liable for any damages caused to Users as a result of actions taken by the Company under this Article.

1. Users may withdraw from the Service by following the withdrawal procedures prescribed by the Company.

2. The Company may delete all User Data after a certain period following withdrawal.

3. Withdrawal does not affect usage fees already incurred or obligations already owed.

The Company shall appropriately handle personal information obtained through use of the Service in accordance with the Company's Privacy Policy.

The Company may change these Terms at any time without notice to Users when deemed necessary. Unless otherwise specified by the Company, the changed Terms of Service shall take effect from the time they are displayed on the Service.

Users may not transfer their position in the usage contract or rights or obligations under these Terms to third parties, or provide them as collateral, without prior written consent from the Company.

1. All intellectual property rights related to the Service belong to the Company or parties who have licensed them to the Company, and permission to use the Service under these Terms does not imply permission to use the intellectual property rights of the Company or parties who have licensed them to the Company.

2. Users grant the Company a worldwide, perpetual, royalty-free, sublicensable, and transferable license to use (including reproduction, distribution, transmission, making transmittable, public transmission, modification, and adaptation) User Data to the extent necessary for the provision and improvement of the Service.

3. Users shall not exercise moral rights against the Company or parties designated by the Company regarding User Data.

Even if any provision of these Terms or part thereof is determined to be invalid or unenforceable under the Consumer Contract Act or other laws, the remaining provisions of these Terms and the remaining parts of provisions partially determined to be invalid or unenforceable shall continue to be fully effective.

Notifications or communications between Users and the Company shall be made according to methods prescribed by the Company. Unless a User notifies the Company of changes according to the method separately prescribed by the Company, the Company will consider currently registered contact information to be valid and send notifications or communications to such contact information, which shall be deemed to have reached the User at the time of transmission.

1. The interpretation of these Terms shall be governed by Japanese law.

2. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.