Average Contract Value (ACV) Benchmarks

Your ACV isn't just a number—it's a signal of your market position, sales motion efficiency, and growth ceiling.

$8K-$300K
ACV Range
15-25%
Annual ACV Growth
N=739
Companies
TL;DR

B2B SaaS Average Contract Value (ACV) benchmarks vary dramatically by segment: Horizontal SaaS median $8K-$15K, Vertical SaaS $25K-$50K, Infrastructure/DevOps $50K-$150K, Enterprise Security $100K-$300K. ACV typically grows 15-25% annually as companies mature and move upmarket. Early-stage (<$5M ARR) median: $12K. Growth-stage ($10M-$50M ARR) median: $35K. Source: Optifai Sales Ops Benchmark 2025 (N=739 companies with ACV data).

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ACV by Industry Vertical

Horizontal SaaS
$12K
Range: $8K-$15K
Self-serve friendly, land-and-expand model
e.g., Slack, Notion, Asana
Vertical SaaS
$35K
Range: $25K-$50K
Industry-specific, higher switching costs
e.g., Toast, Veeva, Procore
DevOps/Infrastructure
$85K
Range: $50K-$150K
Usage-based, grows with customer scale
e.g., Datadog, Snowflake, HashiCorp
Sales & Marketing Tech
$28K
Range: $15K-$60K
Per-seat + feature tiers
e.g., HubSpot, Outreach, 6sense
HR & Finance
$50K
Range: $30K-$100K
Employee count + module-based
e.g., Workday, Rippling, Brex
Enterprise Security
$180K
Range: $100K-$300K
Compliance-driven, multi-year deals
e.g., CrowdStrike, Okta, Zscaler

How ACV Evolves by Company Stage

Pre-Seed / Seed<$1M ARR
$5K-$10K

Take any deal to get traction. ACV doesn't matter yet.

Series A$1M-$5M ARR
$10K-$20K

First signs of ACV segmentation. SMB vs MM emerges.

Series B$5M-$20M ARR
$20K-$40K

Deliberate move upmarket. Enterprise pilot programs begin.

Series C+$20M-$100M ARR
$40K-$80K

Enterprise becomes a real segment. Specialized sales teams.

Growth/Pre-IPO>$100M ARR
$60K-$150K+

ACV ceiling defined by product category, not sales motion.

The "ACV Creep" Phenomenon

Almost every SaaS company we've studied shows the same pattern: ACV rises 15-25% year-over-year, even without deliberate upmarket strategy. Why?

Organic Drivers

  • Feature maturity: More features justify higher pricing
  • Reference customers: Bigger logos attract bigger logos
  • Sales team evolution: Reps naturally pursue higher-value deals
  • Pricing confidence: Less discounting as brand strengthens

Warning Signs of Unhealthy Creep

  • Sales cycle doubling: ACV up 50%, cycle up 100%
  • Win rate collapse: Pursuing deals you can't close
  • SMB neglect: Abandoning profitable segment prematurely
  • Support strain: Enterprise expectations, startup resources

Our take: ACV creep is natural and usually healthy. The danger is when it happens unintentionally. Know your target ACV, measure it monthly, and make upmarket moves deliberate, not accidental.

ACV Dictates Your Sales Motion

ACV RangeSales MotionTypical CACPayback
<$5K100% self-serve, no sales touch$200-$5001-3 months
$5K-$15KProduct-led + inside sales assist$2K-$5K3-6 months
$15K-$50KInside sales, SDR-generated pipeline$8K-$15K6-12 months
$50K-$150KField sales, solution selling$20K-$40K12-18 months
>$150KEnterprise, named accounts, multi-threading$50K-$100K+18-24 months

CAC payback assumes 80% gross margin. Actual payback varies by churn rate and expansion revenue.

TEAM EFFICIENCY

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Update History

Data last updated: November 25, 2025

v1.0November 25, 2025
  • Initial release of ACV benchmark page
  • Industry vertical analysis from 739 companies
  • Stage-based ACV evolution timeline
  • Added "ACV Creep" phenomenon analysis
  • Included ACV-to-sales-motion mapping table

Impacted metrics:

ACV by industryACV by company stage

Regularly updated with latest industry data