What is the average sales training time per rep?

Data-backed insights from 939 B2B companies (Q1-Q3 2025)

TL;DR

B2B sales training average: Initial onboarding 40 hours/quarter, Ongoing training 15 hours/quarter. By role: SDR 48hrs, AE 42hrs, Manager 35hrs. By company size: Small 28hrs, Medium 40hrs, Large 52hrs. Top performers invest 2.5x more. AI-assisted training reduces time by 35% while improving retention. Best-in-class: 70% hands-on practice vs. 30% theory. Source: Optifai Sales Ops Benchmark 2025 (N=939 companies, Q1-Q3 2025)

Related Resources

Training Time Breakdown

Initial Onboarding

40 hrs

Per quarter for new hires. Product training, process, tools, shadowing, first 90 days.

Ongoing Training

15 hrs

Per quarter for existing reps. Skills refresh, new features, best practices, coaching.

Training Time by Role

SDR / BDR

48h

initial / quarter

Initial

48 hrs/qtr

Ongoing

18 hrs/qtr

High ramp time. Cold calling, email cadences, objection handling, CRM mastery.

Account Executive

42h

initial / quarter

Initial

42 hrs/qtr

Ongoing

16 hrs/qtr

Product depth. Demo skills. Discovery frameworks. Negotiation training.

Sales Manager

35h

initial / quarter

Initial

35 hrs/qtr

Ongoing

12 hrs/qtr

Leadership training. Coaching skills. Forecasting. Performance management.

Customer Success Manager

38h

initial / quarter

Initial

38 hrs/qtr

Ongoing

14 hrs/qtr

Product expertise. Customer health metrics. Expansion playbooks.

Training Time by Company Size

Small (1-50)

28h

per quarter (avg)

Less structured. On-the-job learning. Limited formal training budget and programs.

Medium (51-200)

40h

per quarter (avg)

Industry average. Building training programs. Dedicated enablement resources emerging.

Large (201+)

52h

per quarter (avg)

Formal programs. Dedicated enablement team. University-style training, certifications.

Training Content Mix (Average vs. Best-in-Class)

Average Companies

Product knowledge

40%

Sales process/tools

25%

Soft skills

20%

Industry/competitor

10%

Role-playing/practice

5%

Problem: Only 5% hands-on practice!

Best-in-Class (Top 10%)

Role-playing/practice

35%

Product knowledge

25%

Soft skills

20%

Sales process/tools

12%

Industry/competitor

8%

35% hands-on practice = 70% knowledge retention

The 70/30 Rule: Best-in-class companies spend 70% of training time on hands-on practice (role-playing, live calls, mock demos) and only 30% on theory. This increases knowledge retention from 20% to 70%.

Training Investment vs. Sales Performance

Companies that invest more in training achieve significantly better results:

1

Minimal (<20 hrs/qtr)

Quota Attainment

58%

Ramp Time

6.5 mo

Turnover

42%

2

Below Avg (20-35 hrs/qtr)

Quota Attainment

65%

Ramp Time

5.5 mo

Turnover

35%

3

Average (35-50 hrs/qtr)

Quota Attainment

72%

Ramp Time

4.5 mo

Turnover

28%

4

Above Avg (50-75 hrs/qtr)

Quota Attainment

82%

Ramp Time

3.5 mo

Turnover

22%

5

Best-in-Class (75+ hrs/qtr)

Quota Attainment

92%

Ramp Time

2.5 mo

Turnover

18%

ROI of training: Best-in-class companies invest 2.5x more in training (75+ hrs/qtr) and achieve 59% higher quota attainment (92% vs. 58%) with 57% lower turnover (18% vs. 42%).

AI-Assisted Training Impact

Time Reduction

Traditional

40 hrs

AI-Assisted

26 hrs

-35%

AI personalizes learning path, skips mastered content, focuses on weak areas.

Knowledge Retention

Traditional

45%

AI-Assisted

68%

+51%

Spaced repetition, adaptive quizzes, real-time feedback improve retention.

Practice Quality

Traditional

15 scenarios

AI-Assisted

100+ scenarios

+567%

AI role-play simulations provide unlimited practice with instant feedback.

Time to Productivity

Traditional

5.5 months

AI-Assisted

3.2 months

-42%

Personalized learning paths and on-demand coaching accelerate ramp.

Training Best Practices (Top 10% Companies)

1

Certification programs

Product, methodology, industry certifications. Required to progress to next level.

2

Peer shadowing

20 hours shadowing top performers. Learn real tactics, not just theory.

3

Weekly role-play sessions

1-hour Friday practice with feedback. Different scenarios each week.

4

Microlearning modules

5-10 minute bite-sized lessons. Delivered via mobile. Complete anytime.

5

Real call reviews

Gong/Chorus analysis. Manager reviews 3 calls/week with rep. Specific feedback.

6

Just-in-time training

AI suggests relevant training before big calls. "Negotiation tips for this prospect type."

Methodology

This analysis is based on Learning Management System (LMS) data and HR records from 939 B2B companies tracking sales training hours between Q1-Q3 2025. Training time includes formal courses, coaching sessions, role-playing, and shadowing. Excludes informal learning.

Data sources: LMS platforms (Lessonly, Seismic, Highspot), HRIS systems, and industry reports (ATD Research, LinkedIn Learning).

View Full Methodology →